SHIPPING

DISPATCH

Orders placed by 5pm Monday - Thursday and by 12pm Friday are generally processed within 24 hours or on the next business day*. Orders placed after 12pm on Fridays, weekends or public holidays will be processed within 48 hours of the next business day.

*Please note: During peak periods (Sales, Public Holidays, or the day after a Public Holiday), next day dispatch may not be applicable whilst we work to prepare your order.

 

DELIVERY WITHIN AUSTRALIA

 

Standard shipping

Free shipping for all orders over $60 

Flat rate of $8 for orders under $60

2 - 7 days delivery time with Australia Post

 

Express shipping

Flat rate of $10

1 - 3 days with Australia Post for addresses within the Express Post network

 

Delays due to COVID-19 

Record parcel volumes and ongoing restrictions are slowing things down with Australia Post. Next day delivery is not guaranteed for express post, please allow up to 3 business days. 

 

INTERNATIONAL DELIVERY 

Standard postage with online tracking is used for all international orders. Please refer to the following:

 

NZ / $20 / 5 Days

$10 if order over $100 AUD

 

USA / $25 / 5 Days 

CA / $25 / 9 Days

UK / $25 / 6 Days

EU / $25 / 7 Days

$15 if order over $100 AUD

 

EXTRA INFORMATION

Claudia the Label is not responsible for lost or stolen packages or delays in transit

Please note shipping is not available for international PO Boxes

Items shipped to some countries may be subject to duties or taxes, and you as the buyer will be responsible for any costs that may be imposed. You may be required to pay these prior to receiving your order, or they may be charged to you at a later date. Claudia the Label is not liable for any of these charges.

Please email info@claudiathelabel.com if you have any questions about shipping

 

PS. As we all want our planet to look as luscious as we do, please do your part for the environment and recycle the post satchel if you don't need to reuse it (they have a dual strip allowing you to use it again!). In Australia, the satchels can be recycled in the specially marked bins at selected Coles & Woolworths supermarkets. You can look up your closest participating store here xx